Customer satisfaction and quick response are the top priority of
our customer support and service. We answer all
enquiries promptly, and we can be reached at any time
by:
Hotline: +45 7567 8888
E-mail: support@swantec.com
Our objective is to help customers to solve their
welding problems with professional applications of numerical
simulation and optimization. In order to speed up communications, we
would like to mention a few details as follows:
-
Material properties
SORPAS®
has a built-in material database with properties of most commonly
used standard and new materials. If the customer still encounters a material which
is not included in the database, please forward us the chemical composition and any
available properties of the material. We will try to find the
material data or if necessary to test the material properties for the
customers (at a consulting service charge).
-
Simulation problems
If the customer has
any doubt regarding the simulation results or encounters problem
running a simulation, please don't hesitate to forward the problem
or comment to us. When forwarding a simulation problem, please remember
to attach the input data file (*.dat) with your e-mail. We
will examine the problem and reply quickly.